Class Descriptions

	Civil Treatment: Fair Employment Rights & Responsibilities  ~ The Employees' Course
	Civil Treatment: Fair Employment Rights & Responsibilities  ~ The Managers' Course
	Civil Treatment Documentation:   Take Note
	CPR
	CPR Challenge
	Customer Service & The Irate Customer
	Customer Service & the Irate Customer: Supervisory Overview
	Customer Service & The Telephone
	Defensive Driving Course
	Employee Assistance Program (EAP) Supervisory Training
	Employee Orientation
	Get a Grip: Stress Management for the Workplace
	Health In Motion
	Leadership Assessment
	Leadership For Results Series
	Organizing Skills for Professionals
	Personal Security
	Professional Writing
	Quality Customer Service
	Quality Public Service
	Quality Public Service Team Launch
	Situational Leadership II
	Situational Self Leadership
	Tools for Trainer Excellence
	What Matters Most: Time Management for your Franklin Planner
	Workplace Violence: Prevention & Response

You may contact us at:

Laura Maus, Human Resources Development Manager
Phone: 946-4708

Lisa Doerger, Human Resources Development Specialist
Phone: 946-4713

Patti Singler, Human Resources Development Coordinator
Phone: 946-4701

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