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It is best to use 9-1-1 when there is an emergency. This way if you are unable to provide your address and telephone number, the dispatcher will have have this information from the 9-1-1 system.
The dispatcher plays a vital role in communications between the units on the road and the public. If you ever call 9-1-1, the phone operator will need to know the following information:
When you call 9-1-1 you may think the dispatchers are asking you a lot of questions, but they need to know this information to pass on to the responding units. The information you provide the dispatcher will help the police or fire department find you as well as speed up the units response in finding your house, apprehending suspects or even saving a life.
Each Communication Officer is highly trained to handle any kind of emergency and will be with you every step of the way in the event you need to call 9-1-1.
Copyright 2014. Hamilton County Ohio. 138 E. Court Street, Cincinnati, OH 45202.
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