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Hamilton County, Ohio

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Human Resources Department

CAB Office, 138 E. Court St, Rm 707, Cincinnati, Ohio 45202
A & D Office, 222. E. Central Parkway, 3rd Fl, 45202
Juvenile Court Division, 800 Broadway, 15th Fl, 45202

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2012

Human Resources Department



 

$martCommuter Program         
Frequently Asked Questions...   


How Does the Program Work?


It works similar to the flexible spending accounts you may already be familiar with. You decide how much to contribute to your account. Your contributions will be deducted from your paycheck on a pre-tax basis, twice each month (24 times per year). After you have incurred expenses, you submit a form to Chard-Snyder to get reimbursed for those expenses. You will receive the reimbursement directly from Chard-Snyder via direct deposit into a checking or savings account of your choosing, or you can have a check mailed to you via the US mail.

What Expenses are Eligible?


1.  Parking at or near work (excluding residence)
2.  Mass transit passes and tokens
3.  Commuter van pooling expenses

What Expenses are Ineligible?


1.  Taxicab fares, car pooling, tolls, vehicle operation expenses
2.  Expenses incurred prior to employee participation
3.  Expenses incurred after termination of employment

How Do I Establish an Account?


If you wish to participate you must complete a $martCommuter Enrollment/Change/Termination Form and turn it into your payroll officer or Brigid Conn at the County Human Resources Department, 138 E. Court Street, Room 707. You may enroll at any time.

What are the Plan Limits?

These limits are established by the Federal Government and are as follows:

2010 Parking Expenses:  $230 maximum per month
2010 Mass transit passes and van pooling:  $230 maximum per month

What is a Plan Year?

The Plan Year begins January 1 and ends December 31. Any account balances will be carried forward to the next plan year, unless you terminate employment. Reimbursement requests for the plan year must be submitted by March 31 of the following year. If it is not claimed by that deadline, it will roll over to be used for expenses the following year.

How Am I Reimbursed?

After you have completed a full month of deductions, and once you have incurred plan-related expenses, you are eligible to reimburse yourself from your $martCommuter account which is maintained by Chard-Snyder. All requests for reimbursement must be submitted to Chard-Snyder within 180 days of incurring the expense!

Steps to follow are:

  1. Complete a $martCommuter Reimbursement Request form (on the Chard-Snyder website).
  2. Attach copies of appropriate documents.
  3. Fax, mail or email to Chard-Snyder.

What are Acceptable Documents for Reimbursement?

For expenses paid monthly, a copy of the bill or check is sufficient. For daily expenses (such as bus fare, metered parking, or mass transit where no receipt is available), you are not required to submit a receipt. However you are required to sign the affidavit on the form indicating that no receipt is available for the claim. Employees are encouraged to keep a calendar documenting the amount spent each day.

Where do I send my Reimbursement Request Form?

All Reimbursement Requests are submitted to Chard-Snyder.

When will I get my Reimbursement?

If you submit your request for reimbursement to Chard-Snyder by Thursday or Friday then the reimbursements will typically be issued (direct deposited or mailed) by the following Friday. Reimbursements are issued every week.

How do I set up Direct Deposit?

Visit the Chard-Snyder website and complete the form. The form is submitted to Chard-Snyder via fax, mail or email.

Can I access my account information?

Yes. All your payroll deduction and claim history account information will be available on the Chard-Snyder website by January 13, 2010. You are required to log in to access your account information. On your first visit to the site click on Participant Login and enter the appropriate information according to the instructions for first time users. This will direct you to a menu of options related to your account.

Can I Change my Contribution Amount?

An active employee may change the contribution amount up to 4 times per year by filling out the $martCommuter Enrollment/Change/Termination Form and submitting to Human Resources or your payroll officer. If the request is received by Human Resources on or before the 15th of the month, it will be effective on the first of the upcoming month. Requests received by Human Resources after the 15th of the month will be effective the month after the upcoming month.

How Do I Discontinue my Contributions?

You may discontinue participation at any time. To discontinue participation you must complete the $martCommuter Enrollment/Change/Termination Form and submit to Human Resources or your payroll officer.. 

Are Account Balances Refundable?

Once money is contributed to your $martCommuter account, the only way to retrieve that money is through reimbursement for expenses incurred. Money in your $martCommuter account is not refundable. If your employment ends, you have 90 days to submit claims for the balances in your account. The claims submitted must be for expenses incurred while you were an active employee/prior to your termination date.

Who to Contact for Further Information:

Brigid Conn via e-mail or phone at 946-4711 or

Kim Pennekamp via e-mail or phone at 946-4705

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Copyright 2011. Hamilton County Ohio. 138 E. Court Street, Cincinnati, OH 45202.

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