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Human Resources Department

Hamilton County 2010 Employees of the Year
Administrative/Clerical Support Award

Patti Singler with Human Resources

Since 2007, Patti Singler has served as the HRD Coordinator for Human Resources� Human Resources Development (HRD) Division. Patti�s outstanding work has made the HRD program more efficient and productive.

Patti handles an incredibly large workload. In 2009, she processed over 1,900 training participant registrations, set up over 180 classes, and ensured that instructors, participants and HRD staff members had everything they needed for classes. Patti serves as Training Coordinator for JFS� over 800 employees, who contact her directly for any HRD training need. In addition to handling her regular workload in 2009, Patti served on a team that created a new database for maintaining HRD�s training records, earning Project Gain recognition for the money it saved. The new database has streamlined HRD�s processes and saves staff time.

Patti takes the initiative to improve practices and procedures. Her ideas have had a positive impact.  Patti came up with an idea about sending reminders to employees who were enrolled for classes to minimize the number of unplanned absences. She implemented her idea in 2007, and the number of unplanned absences decreased.  Also, Patti developed a new process to ensure that HRD formally recognizes employees in class when they attend their last �Leadership for Results� session, and it�s working great.

Patti notices needs and takes the initiative to help make things better. For example, Patti volunteers each year to help the Benefits Division with Open Enrollment paperwork. She noticed that HRD�s records didn�t always get updated when employees left employment with the County. So Patti updated over 500 records and implemented a process for updating this regularly. Patti regularly volunteers to cover phones for the HR Dept.

In addition to doing great work, Patti is courteous and professional with everyone.

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