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Hamilton County, Ohio

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Human Resources Department

CAB Office, 138 E. Court St, Rm 707, Cincinnati, Ohio 45202
A & D Office, 222. E. Central Parkway, 3rd Fl, 45202
Juvenile Court Division, 800 Broadway, 15th Fl, 45202

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2012

Human Resources Department



 

HRD - Follow-up Flash Archive List


CUSTOMER SERVICE - Follow-Up Flashes

1st Quarter 2010 - Customer Service Helps Others

4th Quarter 2009 – Am I Making This Situation Better?

3rd Quarter 2009 – Customer Service Tips and Techniques

2nd Quarter 2009 – Hamilton County Employees Show Empathy to Best Serve Customers

1st Quarter 2009 – How to Keep Your Cool When Customers Lose Theirs

4th Quarter 2008 – Five Tips for Delivering Bad News to Customers

3rd Quarter 2008 – How to Keep Customers Knocking on Your Door

2nd Quarter 2008 – Seven Tips for Having a Positive Mental Attitude

1st Quarter 2008 – The Telephone Doctor Says, “People Before Paperwork”

1st Quarter 2006 – Treat Customers With Respect – Always!

4th Quarter 2005 – Baby, It’s Cold Outside . . . But It’s Warm In Here

3rd Quarter 2005 – Make It Happen!

2nd Quarter 2005 – Answer the “Question Behind the Question”

1st Quarter 2005 – Providing Good Customer Service – Even When You’re Not at Your Best

3rd Quarter 2004 – Want to Provide Great Customer Service? Just Ask!

2nd Quarter 2004 – The Definition of a Customer

1st Quarter 2004 – Focus on Customer Service

4th Quarter 2003 – Always Treat Your Customers With Respect

 


LEADERSHIP - Follow-Up Flashes

1st Quarter 2010 - Want to be an Effective Leader?

4th Quarter 2009 – The Power of Optimism

3rd Quarter 2009 – Strategies for Improvement

2nd Quarter 2009 – Plan Now for Effective Performance Reviews

1st Quarter 2009 – How to Be a Super Supervisor

4th Quarter 2008 – Facts About Leadership

 


ORGANIZING SKILLS - Follow-Up Flashes 

1st Quarter 2010 - What is Your One Wish about Better Organizing?

4th Quarter 2009 – One Organizing Tip That Can Make a HUGE Difference in 2010

3rd Quarter 2009 – Turn Piles Into Files

2nd Quarter 2009 – Mid-Year is a Great Time to Organize Your Work

1st Quarter 2006 – Save Time By Organizing Your E-Mail Messages

 

 


HRD DIVISION
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Competency Curriculum

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1st Quarter 2012
2nd Quarter 2012

Training Coordinators

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Additional Resources

Follow up Flash Publications

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HRD Home

 


 
 
 
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Copyright 2011. Hamilton County Ohio. 138 E. Court Street, Cincinnati, OH 45202.

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