Human Resources Development

The Hamilton County Human Resources Development (HRD) program provides learning opportunities for Hamilton County employees. The award-winning program is a cooperative, county-wide effort.

Employees can attend classes and complete self-paced activities using
E-Learning. Visit the links on the right to learn more about all that HRD has to offer!

We'd like to hear your questions, comments and suggestions. Please feel free to contact us any time.


Image from HR training class

HRD Competency Curriculum

Hamilton County HRD's courses are organized into a competency-based curriculum, to help Hamilton County organizations with succession planning and employee development planning. 

The competencies, listed to the right, reflect the types of skills that employees need to master in order to perform within various Hamilton County positions. Some positions may require mastery of only a few of the competencies, and other, higher level, positions may require mastery of all of the competencies. 

Organizational leaders can identify which competencies are essential for each position within their organizations. Then, managers can work with employees to create development plans that will help employees further develop the skill sets they need for their current position — and the skill sets they need for the positions they would like to hold in the future.  

Development plans can include many different activities, and participation in Hamilton County HRD's offerings can be one component of those activities.

Competency Titles

To find the HRD offerings that fall within a competency, click below:

  1. Demonstrate professionalism
  2. Successfully complete tasks and assignments
  3. Provide good service to customers
  4. Contribute to a fair, legal, ethical, and safe workplace environment
  5. Communicate clearly and effectively
  6. Collaborate and build teamwork
  7. Innovate
  8. Develop self and others
  9. Manage projects
  10. Make sound decisions
  11. Lead effectively (Includes leading change.)
  12. Think and plan strategically
  13. Demonstrate responsibility with finances and resources

HRD Courses

Attendance Management: Supervisory Course
Course Dates:
Wednesday, July 12

Course Times: 8:30 a.m. to 12:00 p.m.
Course Location: CAB, 7th Floor
Course Length: 3.5 hours
Course Category: HR Management & Civil Treatment
Course Description: It's important that Hamilton County supervisors and managers handle attendance issues fairly and legally. This class can help! You'll learn: How to encourage good attendance; How to handle requests for leave and absences fairly and consistently; How to comply with the Family Medical Leave Act and the Fair Labor Standard Act.
Available For: Available for any supervisor or manager.
Civil Treatment: The Employees' Course
Course Dates: Tuesday, July 25,
OR Wednesday, August 16,
OR Tuesday, September 19
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 4 hours
Course Category: HR Management & Civil Treatment
Course Description: Learn about your rights to fair, equal treatment in the workplace and about your responsibility for treating others fairly at work.
Available For: Mandatory for and available only for non-supervisory employees of organizations that participate in the Civil Treatment program.
Civil Treatment: The Managers' Course
Course Dates: Tuesday, September 26 & Wednesday, September 27
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 8 hours - Two 4-hour sessions
Course Category: HR Management & Civil Treatment
Course Description: In this intensive course, you'll learn the Prescriptive Rules for managing fairly and legally.
Available For: Mandatory for and available only for supervisors and managers whose organizations participate in the Civil Treatment Program.
CPR
Course Dates: Wednesday, June 28 
OR Thursday, September 7
OR Tuesday, September 12
Course Times: 8:00 a.m. to 4:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 7.5 hours
Course Category: Professional Development
Course Description: Employees who complete and pass the course earn American Heart Association certification in Adult CPR, AED, First Aid, Child CPR and Infant CPR.
Available For: Employees whose jobs require the American Heart Association CPR certification.
Customer Service & The Telephone: Complete Series
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 12 hours - Three 4-hour sessions
Course Category: Customer Service
Course Description: Learn proven techniques for interacting with customers on the phone or in person in a courteous, professional, and helpful manner.
Available For: All Employees
Defensive Driving
Course Dates: Tuesday, July 18
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 4 hours
Course Category: Professional Development
Course Description: This National Safety Council sanctioned course is strongly recommended for all employees who drive while conducting County business. Participants will learn to prevent collisions, avoid common driver errors, make split-second decisions, and drive defensively in adverse conditions.
Available For: All Employees
Disciplinary Procedures
Course Dates: Currently not scheduled. Contact your training coordinator to be put on a wait list.
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 4 hours
Course Category: HR Management & Civil Treatment
Course Description: In this course, you'll learn how to fairly and consistently apply BOCC policy and procedures when working with non-bargaining unit employees on issues involving progressive discipline.
Available For: Available only for supervisors and managers who meet these criteria: 1) Supervise non-bargaining unit employees; and 2) Work for organizations that use the Board of County Commissioners' (BOCC) Policy Manual.
Documenting Employee Performance
Course Dates: Currently not scheduled. Contact your training coordinator to be put on a wait list.
Course Times: 8:30 a.m. to 12:30 a.m.
Course Location: CAB, 7th Floor
Course Length: 4 hours
Course Category: HR Management & Civil Treatment
Course Description: In this course, you'll learn the basics for writing clear, helpful, ongoing documentation of your employees' performance.
Available For: Supervisors and Managers
EAP Supervisory Overview
Course Dates: Wednesday, August 23
Course Times: 8:30 a.m. to 11:30 a.m.
Course Location: CAB, 7th Floor
Course Length: 3 hours
Course Category: HR Management & Civil Treatment
Course Description: Presented by Horizon Health (Hamilton County's Employee Assistance Program provider), this course provides information about the services the EAP program offers. Managers will learn how and when to recommend or refer employees to the EAP.
Available For: Supervisors and Managers
Employee Orientation
Course Dates: Tuesday, August 8
Course Times: 1:00 p.m. to 3:00 p.m.
Course Location: CAB, 7th Floor
Course Length: 3 hours
Course Category: Professional Development
Course Description: Learn more about Hamilton County as an organization and about the benefits available for Hamilton County employees. Whether you're a new employee or you've been here for years, you're welcome to attend.
Available For: All Employees
Get A Grip: Stress Management
Course Dates: Currently not scheduled. Contact your training coordinator to be put on a wait list.
Course Times: 8:30 a.m. to 11:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 3 hours
Course Category: Professional Development
Course Description: Stress is unavoidable, but we can learn to get a grip on it. Participants in this class will: 1) Learn to identify symptoms of stress, 2) Practice basic relaxation exercises, and 3) Develop a personal, measurable plan for managing stress.
Available For: All Employees
Hallmarks of Supervisory Success
Course Dates: Wednesday, August 2
Course Times: 8:30am - 12:30pm
Course Location: CAB, 7th Floor
Course Length: 4 hours
Course Category: Professional Development
Course Description: This class features great information and practical learning for both newly-promoted and seasoned supervisors/managers. Topics for the one-session class include: 1) Building Personal Credibility 2) Activating Group Commitment 3) Establishing a Partnership with your Manager 4) Action Planning
Available For: 16
Hamilton County Innovates
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 3:00 p.m.
Course Location: CAB, 7th Floor
Course Length: 6.5 hours
Course Category: Professional Development
Course Description: In this class, participants explore what is innovation and how we can use innovation strategies to enhance Hamilton County's services for our community.
Available For: All supervisors and employees working for Departments under the Board of County Commissioners.
Leadership for Results: Developing Team Performance
Course Dates: Thursday, September 14, 21 & 28
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 12 hours - Three 4-hour sessions
Course Category: Leadership
Course Description: Sessions include: 1) Building Team Pride and Purpose 2) Developing Team Agility: Day-to-Day Tools 3) Resolving Conflicts Within Your Team.
Available For: Supervisors who have completed the Leadership For Results "Personal Leadership" course.
Leadership for Results: Needs-Based Coaching
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: County Administration
Course Length: 16 hours - Four 4-hour sessions
Course Category: Leadership
Course Description: Sessions Include: 1) Shaping a Motivational Workplace 2) Giving Needs-Based Feedback 3) Realizing Talent in Others 4) Offering Rewards and Recognition
Available For: 16
Leadership For Results: Performance Management
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: County Administration
Course Length: 20 hours - Five 4-hour sessions
Course Category: Leadership
Course Description: Sessions Include: 1) Identifying Work Priorities 2) Setting Verifiable Goals 3) Delegating for Shared Success 4) Correcting Performance Problems 5) Conducting Performance Reviews
Available For: 16
Leadership For Results: Personal Leadership -R
Course Dates: Tuesday, August 1, 8, 15 & 22
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: County Administration
Course Length: 16 hours - Four 4-hour sessions
Course Category: Leadership
Course Description: Sessions Include: 1) Building Trust Under Pressure: The Basic Principles 2 ) Listening In A Hectic World 3) Providing Constructive Feedback 4) Speaking to Influence Others
Available For: 16
Leadership for Results: Problem Solving Results - Solutions, Improvements and Innovations
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: County Administration Building
Course Length: 16 hours - Four 4 -hour sessions
Course Category: Leadership
Course Description: Sessions Include: 1) Connecting People and Process 2) Exploring Gaps, Causes, and Solutions 3) Deciding on a Solution 4) Making it Happen.
Available For: Supervisors and non-supervisory employees who have completed the Leadership for Results
Leadership for Results: Succeeding in a Dynamic Workplace
Course Dates: Thursday, August 10, 17, 24 & 31
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: County Administration
Course Length: 20 hours - Four 4-hour sessions
Course Category: Leadership
Course Description: Sessions Include: 1) Personal Strategies for Navigating Change 2) Managing Your Priorities 3) Addressing Emotions at Work 4) Resolving Conflicts with Your Peers
Available For: 16
Managing Performance
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 11:30 a.m.
Course Location: CAB, 7th Floor
Course Length: 3 hours
Course Category: HR Management & Civil Treatment
Course Description: It's important that you get maximum productivity and great performance from each employee. This class can help, especially when an employee needs to improve performance. This class will cover how to: make sure expectations and objectives are clear; coach and motivate for maximum performance; address and document performance problems; and write effective performance improvement plans.
Available For: Available for any supervisor or manager.
Organizing Skills for Professionals
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 8 hours - Two 4-hour sessions
Course Category: Professional Development
Course Description: Ideal for anyone who wants to maximize efficiency and productivity, this class teaches a 7-step process for organizing time, space, projects, files, and e-media.
Available For: All Employees
Personal Security
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 10:30 a.m.
Course Location: CAB, 7th Floor
Course Length: 2 hours
Course Category: Professional Development
Course Description: After completing this course, which is taught by Hamilton County Sheriffs, participants will be able to: 1) Recognize potentially dangerous situations 2) Avoid potentially dangerous situations 3) Use defensive stance, verbalization skills, and control holds to deal with a hostile encounter.
Available For: All Employees
Professional Customer Service for JFS employees
Course Dates: Wednesday, July 19
OR Tuesday, August 29
OR Wednesday, September 20
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 6.5 hours
Course Category: Customer Service
Course Description: Providing professional customer service is essential for government employees. In this class, you will learn: 1) Why it's important to provide good service 2) How to provide great service to all customers 3) How to calm angry customers 4) When to request supervisory assistance 5) How to prepare yourself to provide good service.
Available For: All Employees whose organizations have agreed that the content complies with their accepted practices.
Professional Writing
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 4:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 16 hours - Two 8-hour sessions
Course Category: Communications Skills
Course Description: In this class, you'll learn to follow a writing process that can help you write documents quickly, clearly, and concisely. You will practice every step in the process and receive feedback from the instructor about your writing.
Available For: All Employees
Situational Leadership II
Course Dates: Thursday, July 13, 20 & 27
Course Times: 8:30 a.m. to 12:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 12 hours - Three 4-hour sessions
Course Category: Leadership
Course Description: This course is designed to help you effectively use a variety of leadership styles to lead your employees towards peak performance. You'll learn to: 1) Help your employees align their work goals with the organization's goals 2) Diagnose the development level of your employees and choose the appropriate leadership style for each situation 3) Increase the frequency and quality of conversations with your employees about performance and development 4) Help your employees develop the competence and commitment that they need to become self-reliant achievers.
Available For: Supervisors and Managers
Situational Self Leadership
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 3:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 14 hours - Two 7-hour sessions
Course Category: Leadership
Course Description: This course is designed to help you effectively use a variety of leadership styles to lead yourself to your best performance on any project, goal, or skill. You'll learn to: 1) Align your work goals with the organization's goals. 2) Diagnose your development level on any goal, task, or skill. 3) Use a variety of techniques to get the directions and support that you need to achieve your goals. 4) Develop the competence and commitment that you need to become a self-reliant achiever.
Available For: All Non-supervisory Employees
The Manager's Role in Employee Morale
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 11:30 a.m.
Course Location: CAB, 7th Floor
Course Length: 3 hours
Course Category: HR Management & Civil Treatment
Course Description: In this session, you'll learn best practices and actions to take to encourage higher morale for your employees.
Available For: Available for any supervisor or manager.
Time Management: Juggling Multiple Priorities
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 3:00 p.m.
Course Location: CAB, 7th Floor
Course Length: 6.5 hours
Course Category: Professional Development
Course Description: This class presents tools and information on how to effectively manage your time while you are here at work. Topics included in this class are: 1) Proactive planning and scheduling 2) Dealing with deadlines 3) Aligning and automating tasks 4) Overcoming procrastination 5) Managing interruptions.
Available For: All Employees
Tools for Trainer Excellence - 4 session course
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 4:30 p.m.
Course Location: CAB, 7th Floor
Course Length: 24 hours - Four 8-hour sessions
Course Category: Professional Development
Course Description: In this class, you'll learn advanced techniques to help you train effectively and professionally.
Available For: Employees who currently teach classes for their organization.
Workplace Violence: Prevention & Response
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 11:30 a.m.
Course Location: CAB, 7th Floor
Course Length: 3 hours
Course Category: HR Management & Civil Treatment
Course Description: This class provides information about keeping your workplace safe and complying with the Workplace Violence: Prevention and Response Policy.
Available For: Mandatory for and available only for supervisors and managers who work for Departments under the Board of County Commissioners.
Writing Professional Ongoing Case Notes
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 11:30 a.m.
Course Location: CAB, 7th Floor
Course Length: 3 hours
Course Category: Communications Skills
Course Description: This course is designed for employees who write ongoing case notes, running records about their interactions with clients, or notes about activity with client cases. Participants will learn: 1) Why it's important to create and maintain professional ongoing documentation and 2) How to write timely, clear, accurate, and professional documentation of events so anyone can read it and understand what has happened.
Available For: Any employees who write ongoing documentation involving client case files.
Writing Professional Ongoing Case Notes
Course Dates: Currently not scheduled. Contact your training coordinator to be placed on a wait list.
Course Times: 8:30 a.m. to 11:30 a.m.
Course Location: CAB, 7th Floor
Course Length: 3 hours
Course Category: Communications Skills
Course Description: This course is designed for employees who write ongoing case notes, running records about their interactions with clients, or notes about activity with client cases. Participants will learn: 1) Why it's important to create and maintain professional ongoing documentation and 2) How to write timely, clear, accurate, and professional documentation of events so anyone can read it and understand what has happened.
Available For: Any employees who write ongoing documentation involving client case files.

E-Learning

E-Learning is a series of internet-based courses that you access from any PC that has an internet connection, anytime that is convenient for you. These courses are available for Hamilton County employees who want to enhance their job-related skills. E-Learning courses support employees' development in each of the competencies shown on the right.

To register for E-Learning Courses, follow these steps:

1.    Get your supervisor's permission to register.

2.    Ask your Training Coordinator to register you. If your department requires a REGISTRATION FORM, click here to print one.

3.    Watch for an e-mail letter with instructions for getting started.

For more information about Hamilton County HRD's E-Learning program, please contact Patti Singler at 513-946-4701 or via email.

 

Icon - Computer Training

Available E-Learning Courses

To see a complete list of e-learning courses available, please visit the links below:

 

Training Coordinators

Department Name Phone
Administration Patti Singler 946-4701
Adult Probation (Common Pleas ISP only) Harold Walters 946-9601
Adult Probation (Municipal Court) Wanda Adams 946-9601
Auditor Susan Silver 946-4046
Board of Elections Michele Schneider 632-7049
Clerk of Courts Dee Shafer
946-5623
Common Pleas Court - Administration Cynthia Koons 946-5803
Communication Center Brian MacMurdo 595-8446
Coroner Nicole Wagner 946-8753
Court of Appeals Ruby Haynes 946-3467
Court Reporters -
Common Pleas & Municipal Court
Dan Neumeister 946-5431
DDS Kristee Griffith
559-6870
Domestic Relations Court Anne Boitman
946-9008
Emergency Management -
Homeland Security
Emily Lakamp
263-8200
Engineer Penny House 946-4271
Environmental Services Lori Manning 946-7714
Facilities Inger Rothering 946-5075
Family & Children First Natalie Ollendick 946-4991
Human Resources Patti Singler 946-4701
Job & Family Services Patti Singler 946-4701
Juvenile Court Jim Crow 946-9231
Juvenile Court-Youth Center Jim Crow
946-9231
Law Library Lauren Morrison
946-5300
Mental Health & Recovery Services Board Connie Stuebing 946-8627
MSD Gina Ruffin Moore 557-7150
Municipal Court - Administration Diane Myers 946-5221
Municipal Court - Pretrial Services Stormie Goins-Maneval 946-6167
OKI Nicole Hartman 621-6300
Park District Glenna Stricklett 728-3551 X220
Paul Brown Stadium Lisa Doerger 455-4950
Planning & Development Jessica Powell
946-4748
Planning & Development - Burlington Jessica Powell
946-4748
Probate Court Vince Wallace 946-3556
Prosecutor Janet Roedel 946-3079
Public Defender Sean Vicente 946-3715
Public Health Stephanie Taylor 946-7823
Recorder Tammy Bowling 946-4561
Regional Computer Center (RCC) Carol Clark 352-4769
River City Correctional Center Crystal Dennison 946-6857
S.P.C.A. Harold Dates 541-6100
Sheriff Joy Deardorff 946-6412
Sheriff Dept Major Earl Price 595-7491
Soil & Water Conservation Holly Utrata-Halcomb 772-7645
Treasurer Glenn Lindmark 946-4819
Veterans Services Barb Esterkamp 946-3313

Adjunct Instructors

AdjunctInstructIcon.gif

While some HRD classes are taught by HRD staff, many classes are taught by Adjunct Instructors. Adjunct Instructors are County employees who make time to instruct a couple classes each quarter. Their time is donated by their organization, in support of the HRD program. Hamilton County organizations that contribute to the HRD program by donating the time and expertise of adjunct instructors are listed on the right.

Thanks to their support of the program, HRD classes are available for all County employees. Their contribution is important to the County's HRD efforts and is much appreciated!

 

Name Department
Paul Allen Human Resources
Jaime Bonecutter
Human Resources Development
Kevin Brewer Job & Family Services
Matthew Butz Risk Management
Tom Canada
Sheriff
LaShawn Cook Human Resources
Kristie Davis Juvenile Court
Lisa Doerger Paul Brown Stadium
Joe Feldkamp Paul Brown Stadium
Kristee Griffith
Developmental Disabilities Services
Melissa Helsinger
Job & Family Services
Maria Herzog Job & Family Services
Howard Hochscheid
Sheriff
Chris Hohmeister Juvenile Court
Bradford Justice
Sheriff
Brent Laman Juvenile Court
Joy Landry Environmental Services
Dawn Mays Environmental Services
Bradley Miller Environmental Services
Major Earl Price
Sheriff
Ana Rojas Public Health
Melissa Stokley
Job & Family Services
Shari Street Job & Family Services
Barbara Stuckey
Sheriff
Julian Wagner Human Resources
Mike Wahoff
Sheriff
Carolyn Wallis Human Resources
Jeff Weckbach
Administration - Budget
Laura Wickett
Human Resources

 

HamcoFlag.gif
Thank You! Hamilton County Supporting Organizations

  • Board of Commissioners
       County Administration
       County Facilities
       Environmental Services
       Human Resources
       Job and Family Services
  • Clerk of Courts
  • Juvenile Court
  • Public Health
  • Recorder
  • Sheriff
  • Treasurer

Follow-Up Flash Archive

To learn more about customer service, organizing skills or leadership, check out Hamilton County HRD’s Follow-Up Flashes. Hamilton County HRD periodically sends these publications to employees who have completed classes. The Follow-Up Flashes help employees continue learning, and they remind employees to use the skills they have learned.

Click on the subject that you would like to view:

Icon - Customer Service

Icon - Leadership

Icon - Organize Skills

Customer Service Leadership Organizing Skills

CUSTOMER SERVICE - Follow-Up Flashes

1st Quarter 2010 - Customer Service Helps Others

4th Quarter 2009 – Am I Making This Situation Better?

3rd Quarter 2009 – Customer Service Tips and Techniques

2nd Quarter 2009 – Hamilton County Employees Show Empathy to Best Serve Customers

1st Quarter 2009 – How to Keep Your Cool When Customers Lose Theirs

4th Quarter 2008 – Five Tips for Delivering Bad News to Customers

3rd Quarter 2008 – How to Keep Customers Knocking on Your Door

2nd Quarter 2008 – Seven Tips for Having a Positive Mental Attitude

1st Quarter 2008 – The Telephone Doctor Says, “People Before Paperwork”

1st Quarter 2006 – Treat Customers With Respect – Always!

4th Quarter 2005 – Baby, It’s Cold Outside . . . But It’s Warm In Here

3rd Quarter 2005 – Make It Happen!

2nd Quarter 2005 – Answer the “Question Behind the Question”

1st Quarter 2005 – Providing Good Customer Service – Even When You’re Not at Your Best

3rd Quarter 2004 – Want to Provide Great Customer Service? Just Ask!

2nd Quarter 2004 – The Definition of a Customer

1st Quarter 2004 – Focus on Customer Service

4th Quarter 2003 – Always Treat Your Customers With Respect

 


LEADERSHIP - Follow-Up Flashes

1st Quarter 2010 - Want to be an Effective Leader?

4th Quarter 2009 – The Power of Optimism

3rd Quarter 2009 – Strategies for Improvement

2nd Quarter 2009 – Plan Now for Effective Performance Reviews

1st Quarter 2009 – How to Be a Super Supervisor

4th Quarter 2008 – Facts About Leadership

 


ORGANIZING SKILLS - Follow-Up Flashes 

1st Quarter 2010 - What is Your One Wish about Better Organizing?

4th Quarter 2009 – One Organizing Tip That Can Make a HUGE Difference in 2010

3rd Quarter 2009 – Turn Piles Into Files

2nd Quarter 2009 – Mid-Year is a Great Time to Organize Your Work

1st Quarter 2006 – Save Time By Organizing Your E-Mail Messages

 

Recommended Resources

Attending Hamilton County HRD classes is a great way to develop your skills. When you want to learn information to supplement your in-class skill development, there are many great books, articles and websites out there.

To see some resources that HRD recommends, click on the subject that you would like to view or scroll down to view all:

OtherResoucrePageIcon.pngIf you would like to recommend a resource,
please  e-mail Laura Wickett  .

Employee Engagement, Motivation and Morale

Book Title: Love 'Em or Lose 'Em
Author: Beverly Kaye and Sharon Jordan-Evans
Date: 1999
Publisher: Berrett-Koehler Publishers


Excellent for supervisors and managers who want to support employees in being engaged and feeling good about their workplace.


Book Title: Love It, Don't Leave It
Author: Beverly Kaye and Sharon Jordan-Evans
Date: 2003
Publisher: Berrett-Koehler Publishers


Great for non-supervisory employees who want to be more engaged and enthusiastic about work.


Innovation

Book Title: What a Great Idea 2.0:
Unlocking Your Creativity in Business and Life
Author: Charles Thompson
Date: 2007
Publisher: Harper Perennial


This book is an excellent resource for employees at any level who want to be more successful in thinking of ideas at work and in doing what it takes to get the ideas implemented.

Book Title: Ideaspotting: How to Find Your Next Great Idea
Author: Sam Harrison
Date: 2006
Publisher: HOW Books


Through anecdotes, interviews, quotes, tips, creative exercises and success stories, author Sam Harrison shows you how to think outside the box. This book is great for employees at any level who want to be more innovative.

Leadership and Management

   

Organizing Your Work

Book Title: Time Management for Unmanageable People
Author: Anne McGee-Cooper, Duane Trammell
Date: 1999
Publisher: Bantam Books


This book is great for employees who want to manage their time better, but haven’t found success with traditional time-management systems.



Book Title: The One-Minute Organizer, Plain & Simple
Author: Donna Smallin
Date: 2004
Publisher: Storey Publishing


Author Donna Smallin compiled 500 tips for getting your life in order in a format that’s easy to read quickly. It’s a fun and helpful resource for anyone looking for some quick tips that help with organizing.


Book Title: You Don't Have to Go Home from Work Exhausted
Author: Anne McGee-Cooper
Date: 1992 (It's still relevant!)
Publisher: Bantam Books


Appropriate for employees who want to manage their time, resources, and workload well so they can be more productive and still end their shift with some energy left for other endeavors.